Mines Beach Resort Hotel

We got upgraded to Villa, the room was spacious and comfortable. however, due to the timber flooring being used, those who stay at the ground unit can somehow easily 'disturbed' by the sound of guests staying on the upper unit (walking, runnig, moving furnitures). The sliding door lock is faulty which we have highlighted to the staff on the check-out date (we just realized it was not locked throughout our stay (we have supposedly do a detailed checking upon check in but guess we were just too tired to do anything as we stayed there for the Redline Fitness Games event). Breakfast was good too. We love this place due to its close proximity to MIECC and the shopping mall (walking distance).

The staff was very helpful and friendly. Fiza at the front desk was especially helpful with excellent service and professionalism. I definitely want to give her a 10/10 rating. We also loved the balcony of the room with a beautiful view of the lake and sunset. Even though some facilities looked a bit outdated, but the value is good👍. It’s also very close to a mall with restaurants and grocery shopping inside. Very convenient.

When checking in we got free upgrade to villa. Tq so much for that hospitality. Even got escort some more by buggy service. Thanks to uncle for great help. The villa room was so spacious, the aircond was great, the bed was spectacular.. The view was the best and can hang out too due a bit windy.. so cozy and chill.. Then when come to bed time. Here start everything turn upside down.... We got attack by ghost.. all night long yaa. Then ghost keep playing with furniture.. Moving the bed, walk with very loud footsteps.. We cannot sleep or rest at all.. So frustrated even the receptionist laughing at us when we told them about it.. So frustrated..

Overall we liked everything.. no complains, value for money. Great location, superb view, comfortable, cozy, great hospitality.. the list can go on. I thought the property would have been ran-down and properly maintained.. definitely I was wrong about it. We were totally relaxed throughout.

Beds are comfy. Room is clean and spacious.